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91% of patients indicate that waiting longer than expected is the most frustrating thing about medical facilities.
People use the web to find a doctor close-by, get it touch, and schedule an appointment. When their online search ends with an easy way to make an appointment, patients are more likely to choose you. Respect for their time, a forum for feedback, and simple follow-up scheduling make new patients lifetime customers.
Custom brand Clockwise.MD on your website to create a simple, seamless scheduling experience without the clutter of competitive comparisons. After a visit, route positive feedback to online review sites and mitigate negative patient experiences right away.
Even without walk-in patients, unforeseen circumstances can upset workflow. With Clockwise.MD it’s easy to manage your workflow and patient expectations. Efficient patient queueing, transparency into wait times, and access to actionable performance data gives you control—and peace of mind.
Once patients are in the queue, a text message tells them when it’s time to check in. They get the option to wait from home, the office, or a coffee shop down the street.
Offering a patient-centric workflow with convenient self-scheduling, status reports, and transparency about delays helps prevent revenue loss due to unfilled and cancelled appointments.
With transparency into wait times via text messages and in-lobby screen, patients know how long they have to wait and their place in line. They’re less frustrated, and your staff is happier, too.