Streamlined technology platforms built for the way you practice.
Services integrated with the platform and beyond.
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Control Patient Flow.
An unpredictable mix of scheduled and walk-in patients is a challenge. With call center, online, and referral-based scheduling, every patient gets the care they need, when they need it.
Flexible scheduling and wait times transparency help you balance patient volume between peak and non-peak hours. Cut down on long waits, avoid bottlenecks, and prevent network leakage with proactive scheduling.
Communicate with patients in real time with automated text messaging and email that keeps them up-to-date on their appointment status. Trigger text alerts based on delays or at specific intervals, so patients know exactly when to show up—giving them control over their waiting experience.
91% of patients indicate that waiting longer than expected is the most frustrating thing about medical appointments. Real-time projections via text or lobby screens give them a reason to stay.
Get instant feedback from patients via short text surveys sent post discharge. Real-time notifications of negative feedback make it easy to reach out before any damage can be done to your reputation.
Get detailed benchmarks on patient wait times, patient satisfaction scores, throughput, wait times by day, ROI, and more. Use metrics to better understand where patients are spending their time, make informed staffing decisions, and identify areas of improvement.