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Patient Engagement Solutions

Patient Engagement Solutions

A better patient experience, from start to finish.

Make a good first impression and keep patients connected with Clockwise.MD by DocuTAP. Our user-friendly engagement tools let patients be active participants in their healthcare. 

Queue

Give patients the flexibility to self-schedule appointments and view current wait times—putting them in control of their time, and improving their urgent care experience.

  • Easy online scheduling
  • Wait-time transparency
  • Text reminders and alerts
  • Single-system management of walk-ins and online schedules
  • In-lobby queue view
  • Door-to-door benchmarks and reports

Survey

  • Manage brand reputation, promote patient retention, and improve your online presence with automatic SMS-based patient surveys after every visit.
  • Customized content and timing
  • Real-time performance and satisfaction feedback
  • Simplified reputation management
  • Patient follow-up tracking

Shorter wait times. Improved customer satisfaction. Increased ROI.