Getting new patients is hard. Keeping them is harder. With so many options and the list still growing, urgent care patients can be fickle. If you want to win their hearts—and their repeat business—delivering an exceptional patient experience is essential.
In this free eBook, we cover:
- Part 1: The Psychology of Waiting and How it Affects Patients
- Part 2: Four Reasons Urgent Care Patients Don't Want an Online Appointment
- Part 3: To Keep your Urgent Care Patients, Keep Them Happy with Patient Engagement
- Part 4: Nine Steps to Getting Rid of the Urgent Care Waiting Room
- Part 5: Healthcare Marketplace vs. White-Labeled Software
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