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Urgent Care Case Studies

Hear what other urgent cares say about DocuTAP.

Everyone has a story. These case studies are proof that DocuTAP’s EHR, PM, and RCM solutions work in the real world of urgent care. From large site enterprises to smaller clinic organizations, DocuTAP helps urgent cares across the country find success.

But don't take our word for it. Hear it straight from the mouths of the people who use DocuTAP every day.

  1. Total Access Urgent Care

    Total Access Urgent Care is one of the fastest growing urgent care groups in the country, with 17 locations in the St. Louis area and plans to expand its practice by 40 clinics. DocuTAP offers not only the best-of-breed technology solution, but the ability to scale as quickly as Total Access, and all the benefits of a great partnership.

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  2. AppleCare Immediate Care

    AppleCare Immediate Care was experiencing growth, but was held back with their previous EMR, which couldn’t handle their needs. With DocuTAP, AppleCare now can grow clinic locations without confusion.

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  3. American Family Care

    American Family Care experienced latency problems with their former EMR, forcing staff to document partially on paper. Repetitive workflow steps were eliminated with their switch to DocuTAP.

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  4. Doctors’ Urgent Care Offices

    Doctors' Urgent Care Offices had been charting on paper before switching to an EMR and PM software. With DocuTAP's urgent care specific electronic medical record and practice management, DUCO has been able to make faster claims, increase revenue, and improve Meaningful Use attestation.

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  5. First Med Urgent Care

    First Med Urgent Care wanted to improve billing practices, but suffered from an inadequate PM. Their move to DocuTAP—furthered by a training incentive program—has resulted in dramatic improvements.

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  6. Hometown Urgent Care

    Hometown Urgent Care wanted to improve patient care and clinical efficiency. Their move from paper to electronic charting with DocuTAP has saved time, increased revenue, and improved productivity.

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  7. Integra Urgent Care

    Integra Urgent Care (formerly Parker County and Las Colinas Urgent Care) switched from paper charts to DocuTAP in 2010. Originally with a third-party biller, Integra moved to DocuTAP RCM services in 2014—and is now opening new locations with confidence.

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  8. Lansing Urgent Care

    Lansing Urgent Care wanted to expand but was plagued by a slow EMR. Their transition to DocuTAP has resulted in saved time and increased staff morale. Their average chart time on DocuTAP is two minutes.

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  9. Owl Now Urgent Care

    Owl Now Urgent Care was using a one-size-fits-all EMR option to run all its varying healthcare services. They decided the best solution would be to upgrade to a specialty-specific EMR using DocuTAP.

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