Guides & Tips
Five Things Urgent Cares Should Know About MIPS
The CMS Merit-based Incentive Program (MIPS) was designed to tie payments to quality and cost-efficient care, drive improvement and outcomes, increase the use of healthcare information, and reduce the cost of care. Learn the top five things you should know about MIPS.
50 Questions to Ask Prospective EHR Vendors
Switching EMR/PM software and moving forward with a new technology partner is a big decision. Finding the right fit can be a big determinant of your future success. These questions to help you choose the right company to move your business in the right direction.
Need a new urgent care EMR? Get your boss on board.
You work with your EMR/PM every day. You know its strengths and its weaknesses. You know when it’s time for a new EMR. It may not be so obvious to your boss. Pitch a switch to a new EMR and use these tips to help you make your case.
A Positive Response to Negative Reviews About Your Urgent Care
In urgent care, a negative review is bound to happen at some point. While it’s easy to take this personally, especially as a business owner, it’s important to take a step back, take a breath, and respond professionally and authentically. Try our top four tips to make it easier.
Online Scheduling Software for Urgent Care: Which is Right for You?
With consumers tapping into tech to get information before making decisions, an online presence isn’t enough. Online appointment booking improves patient satisfaction and user experience. Read more to learn more about your choices.
Fear Less with DocuTAP’s Switch Survival Toolkit. Available now.
If the EMR/PM that once fit you so well now feels a little too tight, it could be time to switch to a suite of software and services that reflect where you’re going, not where you’ve been. Our Switch Survival Toolkits can help urgent cares move forward. Get yours now.
Nine Questions Urgent Cares Should Ask Before Hiring a Collection Agency
For urgent care clinics and healthcare providers in general, a backlog in accounts receivable (AR) isn’t unusual. Collecting unpaid debt is a burden that can be lifted by hiring a collection agency. Ask these questions before you make your choice.
Nine Steps to Getting Rid of the Urgent Care Waiting Room
Some people call it the most wasted real estate in urgent care. It’s your waiting room. While not every clinic can get rid of the waiting room altogether, there are nine smart steps everyone can take to phase out this inefficient space and make the wait less painful for patients.
Four Reasons Urgent Care Patients Don’t Want an Online Appointment
Patients don’t want online appointments—they want flexibility, control of their healthcare, and care on-demand. In fact, in the urgent care space, many patients don’t actually want to set an appointment at all. Patients love the convenience of dropping in without a reservation and getting in and out quickly.
10 Tips for Handling Protected Health Information (PHI) in Your Urgent Care
When you mix patient identifiable information and health information, you have PHI. As healthcare providers using a global information network, it’s your responsibility to keep PHI secure in the analog and digital world. These tips will help.
How to Make Sure Your Urgent Care is Really Clean
As the weather begins to turn colder and the sounds of coughing, sniffling, and sneezing begin to fill your waiting rooms, your urgent care is also filling up with germs. What steps can you take to ensure you’re providing the safest environment for both your patients and your staff?
7 Must-Have EMR Features When Choosing an Urgent Care Software Solution
You know what’s important when choosing an EMR/PM—not only regarding software features but services and partnership, too. We made this list of must-haves, based on years of helping clinics find their best solution to help you make the right choice.