Guides & Tips
If Your Urgent Care Doesn’t Have These Three Things, Marketing Doesn’t Matter.
When you’re launching a new urgent care clinic, creating awareness you’re open is essential. That’s where marketing comes in. But first, you have to build a strong foundation with three things at its core. Product, service—and in the urgent care business—location.
What Happens When Urgent Cares Offer Online Appointments
When you offer online appointments, it will change your business—and not always in the way you think. But you have options. Read this before you make a decision.
Do Most Urgent Care Clinics Open on Christmas Day?
Do most urgent care clinics open on Christmas Day? Watch this DocuTAP DataBrief to take a look at the questions you should be asking yourself before setting your holiday hours.
How to Switch to a New EMR with Confidence
Changing to a new EMR can be a real challenge for urgent care providers. The struggle begins with choosing the right solution and a partner that understands your objectives. We’ve helped lots of on-demand clinics make the switch, so we’ve created a vault of resources to help.
Delivering Primary Care On Demand
What if your patients had the opportunity to see you—their familiar family physician on-demand? With the right software solutions, you can bridge the gap and compete in the on-demand world.
10 Ways to Improve Staff Transition to a New Urgent Care EMR
Implementing a new EMR? Leadership may see the benefits, but getting the staff to buy in can be more difficult. To make the transition successful, you need the support of your staff. Read our 10 best suggestions for how to get your staff to buy-in.
Urgent Care Best Practices for Anti-Kickback Statute Compliance
The Anti-Kickback Statute (AKS), was first in place in 1972 to curb abuse and Medicare and Medicaid fraud stemming from medical professionals offering services to receive benefits outside regular fees and reimbursement. Learn how to stay compliant.
What is marketing attribution and why does it matter for your urgent care?
Where do your patients come from? Urgent care patients have more ways to find you than ever before. Marketing attribution helps identify touchpoints in the customer journey that have the biggest impact on conversion. Learn how to keep track.
How to Assess Urgent Care Workflow for Bottlenecks
It’s easy to diagnose and treat patients, but determining the bottlenecks in your urgent care and finding the right prescription to fix them is not so simple. Use our three-part Bottleneck Assessment to find process problems so you can cure them once and for all.
Metrics that Matter: Urgent Care KPIs Defined
Get a list of the top 10 urgent care key performance indicators and learn ways to help improve your performance with tips from DocuTAP.
How Urgent Care Startups Can Compete in the Land of the Giants
Clinics are consolidating at breakneck speed, hospitals are buying up urgent cares daily, and retail on-demand clinics are popping up on every corner. Urgent care startups can feel lost in a land of giants. Check out these local marketing tips and be competitive.
Five Things Urgent Cares Should Know About MIPS
The CMS Merit-based Incentive Program (MIPS) was designed to tie payments to quality and cost-efficient care, drive improvement and outcomes, increase the use of healthcare information, and reduce the cost of care. Learn the top five things you should know about MIPS.