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Humana Diagnostic Testing of Influenza

Humana Claims Payment Policy Subject: Laboratory – Diagnostic Testing of Influenza    Medicare Advantage Payment Policy As a Medicare Advantage plan,...

Humana Z-Code Billing for Molecular Diagnostic Testing

Humana Claims Payment Policy   Subject: Z-Code Billing for Molecular Diagnostic Testing    Medicare Advantage Plan Palmetto Region  The Molecular Diagnostic Services...

Important Update: Changes to TRICARE East Region Claims Processing 

Ashley Fernando, RCM Operations Manager, Experity What is TRICARE? TRICARE is the health care program for uniformed service members, retirees,...

Setting Up Insurance Companies for Real-Time Eligibility (RTE) in Experity with Waystar Integration 

Delilah Greve, Lead Systems Integrity Specialist, Experity Real-Time Eligibility (RTE) in Experity, powered by Waystar, allows practices to instantly verify...

Importance of Setting Up Accurate Fee Schedules 

Laura Gilsdorf, Director RCM Operations, Experity Setting up accurate fee schedules is crucial for healthcare providers and their patients. Fee...

Ensuring Accurate Registration and Billing for Managed Medicare, Medicaid, and IPA Patients 

Jen Johnson, RCM Operations Manager Senior, Experity Front desk employees play a crucial role in ensuring a smooth registration process...

The Importance of Lockbox and Bank Access for Payment Posting at Experity 

Elyce Braun, RCM Operations Manager, Experity At Experity, we know that efficient payment posting is key to maintaining a healthy...

May Industry Notes: CPT Code Changes

The AMA recently made changes to CPT codes effective March 31, 2025.  The following may affect urgent care centers.  Code...

May Industry Notes: PLA Code Changes July 1, 2025

PLA codes, 0240U and 0241U, will be deleted by the AMA with an effective date of July 1, 2025. CPT...

Credentialing: The Gatekeeper of Healthcare Access and Reimbursement 

In the healthcare ecosystem, credentialing is more than a bureaucratic hurdle — it's the linchpin of successful revenue cycle management,...

Navigating Payer Reviews and Medical Decision-Making: A Critical Guide for Urgent Care Clinics 

Urgent care operators face increasing challenges from payer reviews, a situation exacerbated by ongoing confusion around coding guidelines and proper...

Expert Panel Discussion: Developing Emotional Intelligence in an AI World 

Join four clinic leaders as they explore how empathy, connection, and strategies that put patients first complement AI-driven efficiency. This...