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Privacy Policy

Thank you for visiting our website. This privacy policy tells you how we use personal information collected
at this site and its subsidiaries. Please read this privacy policy before using the site or submitting any
personal information. By using the site, you are accepting the practices described in this privacy policy.
These practices may be changed, but any changes will be posted and changes will only apply to activities
and information on a going forward, not retroactive basis. You are encouraged to review the privacy policy
whenever you visit the site to make sure that you understand how any personal information you provide
will be used. Note: the privacy practices set forth in this privacy policy are for DocuTAP websites only. If you link to
other websites, please review the privacy policies posted at those sites.

Collection of Information
We collect personally identifiable information, like names, postal addresses, email addresses, etc., when
voluntarily submitted by our visitors. This information is used to fulfill your specific request and you may
be added to our mailing or emailing list. You may choose to opt-out at any time.

Cookie/Tracking Technology
The Site may use cookie and tracking technology depending on the features offered. Cookie and tracking
technology are useful for gathering information such as browser type and operating system, tracking the
number of visitors to the Site, and understanding how visitors use the Site. Cookies can also help
customize the Site for visitors. Personal information cannot be collected via cookies and other tracking
technology, however, if you previously provided personally identifiable information, cookies may be tied to
such information. Aggregate cookie and tracking information may be shared with third parties.

Distribution of Information
We may share information with governmental agencies or other companies assisting us in fraud
prevention or investigation. We may do so when: (1) permitted or required by law; or, (2) trying to
protect against or prevent actual or potential fraud or unauthorized transactions; or, (3) investigating
fraud which has already taken place. The information is not provided to these companies for marketing
purposes.

Commitment to Data Security
Your personally identifiable information is kept secure. Only authorized employees, agents and contractors
(who have agreed to keep information secure and confidential) have access to this information. All emails
and newsletters from this site allow you to opt out of further mailings.

Privacy Contact Information
If you have any questions, concerns, or comments about our privacy policy you may contact us using the
information below:
By phone: 877.697.4696
By email: info@docutap.com

We reserve the right to make changes to this policy. Any changes to this policy will be posted.
 

Texting Terms and Conditions

These terms and conditions and privacy policy (“Terms”) apply to your use of the DocuTAP text messaging (“Alerts”) offered by DocuTAP, Inc. (collectively, “DocuTAP”, “us”, and “our”).

We offer a text messaging system to our clients to allow patients of the clients to receive Alerts primarily consisting of appointment reminders, appointment status and waiting times. By opting-in to our text message system, you are providing consent to use your personal information to provide the text messaging services made available by us. Message and data rates may apply; please contact your wireless provider for specific information regarding your text messaging usage and charges. You can expect a maximum of five messages per visit.  

By enrolling in text appointment confirmations, you are authorizing DocuTAP to send text message appointment Alerts to you on your provided cell phone number. You agree that all individuals associated with your account may receive Alerts. Your enrollment indicates that you represent and warrant that you are the person legally responsible for all use of the account, are at least 18 years of age, and agree to all terms and conditions of use for the text messaging services. You understand that the Alerts are not encrypted and neither DocuTAP nor the clinic are responsible for unauthorized access to your information while in transition or for safeguarding your information once the Alert is delivered to your cell phone. 

You may opt-out of our text message system by sending an email to support@docutap.com stating your name and cell phone number and that you want to opt-out of the system. You may also reply STOP to cancel.  Once you opt-out, you will no longer receive appointment Alerts.

To request help or support with our text message service, e-mail support@docutap.com. Or reply HELP for help. 

Our privacy policies with our text messaging system are as follows:

  • We will not sell or distribute your cell phone number to third parties.
  • We will not directly market to you any services for which you have not opted in.
  • We will not distribute any personal information about you to third parties.

You understand that the privacy policies do not apply to information that may be shared between us and your clinic.

We may terminate this agreement and any related services, with or without cause, at any time. All services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including, but not limited to, warranties of merchantability, fitness for a particular purpose or non-infringement. We expressly disclaim any representation or warranty that the services will be error-free, timely, secure or uninterrupted. No oral advice or written information given by us, our employees, licensors or agents will create a warranty, nor may you rely on any such information or advice. Under no circumstances will we or our affiliates be liable for any direct, indirect, incidental, special or consequential damages that result from the use of or inability to use the services, including but not limited to reliance on any information obtained from the services, or that result from mistakes, omissions, interruptions, deletion of files, text, or e-mail; loss of or damage to data, errors, defects, viruses, delays in operation or transmission, or any failure of performance, whether or not limited to acts of God, communication failure, theft, destruction or unauthorized access to records, programs or services. We reserve the right to modify the terms and conditions of use at any time and without advance notice, and any changes shall be effective upon making the modified provisions available on our website, and continued use of the services after any such changes shall constitute your consent to such changes. We do not and will not assume any obligation to notify you of any changes to the terms and conditions of use. By signing up for this service, you agree that your sole and exclusive remedy to any issues arising from or relating to the services is to discontinue using the services. The terms of this section shall survive termination of the services.