Finding the right prescription to solve everyday challenges is what Senior Vice President of RCM Operations, Mike Noble does best. But that’s only a starting place for making operations work for the company and our customers. The job of his team, he says, is not only to take care of customers today, but to be proactive, anticipate, and prepare them for the future.
Mike started his career at Baxter Health in Chicago after attending St. Louis College of Pharmacy, where he became a registered pharmacist with the intention for pursuing a business career on the business side of the industry. During his career, he worked his way through many mergers and acquisitions as the face of healthcare continued to change. Armed with all that experience, he led (and sold) his own successful healthcare startup. After joining the team of a leading HIT revenue cycle outsourcing company, he landed at DocuTAP.
As the leader of the RCM ops team, he is committed to continually review and retool every process for maximum efficiency. “You don’t lead by talking about serving the customer. You have to walk the walk,” he said. His goal is to support every customer using our software and services, and the DocuTAP staff that works with those customers. “Everyone is upstream for us. We help everyone.”
Mike loves to spending time, especially around the water, with his children and grandkids. He’s also a baseball enthusiast and Cardinals fan.