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Blog Category: Posts

Jan 7

2018 DocuTAP Scholarship Winners Announced

2019 | Filed in Posts

Instant access to medical services and the delivery of healthcare via technology were two of the primary topics students explored in this year’s scholarship program. We asked entrants to tell us in 800 words or less how society’s drive for everything “on-demand” is changing healthcare, and through personal experience or a great deal of imagination, they answered. Congratulations Ellie Holmes (Augustana University – Sioux Falls, SD) and Lisa Nolasco (University of Arizona – Yuma AZ), the winners of our 2018 scholarship essay program. Each winner will receive a $1,000 scholarship to support their education and help them reach their goals.

Nov 20

What Happens When Urgent Cares Offer Online Appointments

2018 | Filed in Posts

Your urgent care clinic is humming along. You’re seeing 20, 25, 30 patients per day, things are running pretty smoothly, and you’re pretty happy with the revenue you’re generating. Why change what’s not broken? But then you hear patients talking about a clinic across town offering new services. They love the opportunity to book appointments online with their primary care provider. Maybe it’s time to think about offering online scheduling, too. But how do you choose the right solution for your urgent care clinic?

Nov 14

An Analysis of Antibiotic Prescribing in Urgent Care

2018 | Filed in Posts

With antibiotic resistance increasing across the globe, the need for antibiotic stewardship has never been more important. While there are multiple reasons for the increase, prescribing antibiotics for colds, flu, bronchitis, and other non-responsive illnesses contributes to the growing threat. A CDC study released last summer suggested urgent cares are one of the biggest offenders when it comes to prescribing inappropriate antibiotics. With current urgent care data at our fingertips, we decided to study the same topic for this issue using data from July of 2017 through June of 2018. Our analysis found a few differences from those reported by JAMA IM. We reported our findings in this issue of Urgent Care Quarterly.

Nov 12

Do Most Urgent Care Clinics Open on Christmas Day?

2018 | Filed in Posts

Do most urgent care clinics open on Christmas Day? Watch this DocuTAP DataBrief to get take a look at the questions you should be asking yourself before setting your holiday hours. Patient expectations drive the urgent care business, and to become the go-to clinic in your community and keep the market share you’ve worked hard to build, every decision you make should start with setting—and meeting—your patients’ expectations. This includes setting your holiday hours. The best decision will vary by market and patient base. Take a look at the question you should think about before you make your choice.

Oct 25

How to Switch to a New EMR with Confidence

2018 | Filed in Posts

Changing to a new EMR can be a real challenge for urgent care providers. The struggle begins with choosing the right solution and a partner that understands your objectives. We’ve helped lots of on-demand clinics make the switch. And because we know how difficult it can be, we’ve created a vault of resources to help healthcare clinics through the process. Whether you choose us as your partner, or someone else, our processes and Fearless toolkits can help you face your fears about adopting and implementing a new EMR—from discovery to launch.

Oct 9

Delivering Primary Care On Demand

2018 | Filed in Posts

What if your patients had the opportunity to see you—their familiar family physician on-demand? They would not only receive the benefit of the doctor that watched them grow up and gave them their soccer physical in tenth grade, but they could also be seen at a time that works on their schedule, without disrupting their life. With the right software solutions, you can bridge the gap and compete in the on-demand world.

Sep 19

10 Ways to Improve Staff Transition to a New Urgent Care EMR

2018 | Filed in Posts

When your current EMR doesn’t align with your urgent care practice or help you meet your goals, implementing a new solution is the best option. Leadership may see the benefits and be all in, but getting the staff to buy in can be more difficult. To make the transition successful, you need the support of your staff. In the best-case scenario, they will not only support, but believe this change is the next best step and that their lives will be better after you go live. Read our 10 best suggestions for how to get your staff to buy-in.

Sep 14

Urgent Care Best Practices for Anti-Kickback Statute Compliance

2018 | Filed in Posts

The Anti-Kickback Statute (AKS), was first put in place in 1972 to curb abuse and fraud in the Medicare and Medicaid systems stemming from medical professionals offering their services to receive direct or indirect benefits outside the scope of regular fees and reimbursement. The statute has expanded and been amended over time to reflect changes in the industry, but at its core, it is still attempt to reduce fraud. Learn how to stay compliant.

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