The wrong EMR can end up costing clinics time and money—and frustration. Most practices admit to not fully considering their clinic’s needs when analyzing which EMR/PM to choose and, not surprisingly, the inability to meet practice needs is one of the most common reasons many urgent cares are looking for a new solution. In addition, shakeups in the industry based on compliance issues and business model evolution have many on-demand healthcare providers considering a switch. You undoubtedly have a running list of what’s important when choosing an EMR/PM—not only software features, but also how well your goals align with the provider you choose. The following list of must-haves, based on years of helping urgent cares find their best solution, includes both software and service priorities that you need to consider.