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Feb 6

An Analysis of ICD-10, CPT®, and E/M Coding Trends Over Five Years

2018 | Filed in Posts

With every moment that passes, the practice of medicine becomes increasingly complex. New processes, technologies, and breakthroughs are poised to disrupt current protocols benefiting patients around the world. With these changes, the ways we record diagnoses, document procedures, and report progress must be continually evaluated and modified to improve the accuracy of electronic medical records throughout the patient life-cycle, and to ensure doctors and other healthcare practitioners are appropriately and efficiently compensated for the important work they do. In this Urgent Care Quarterly, we explore coding trends over the last five years as they relate to urgent care. We look at ICD-10, CPT®. and E/M codes to provide greater insight into what these trends mean for on-demand healthcare providers.

Feb 6

2017-2018 Flu Update

2018 | Filed in Posts

According to the latest DocuTAP data, this winter's flu season came early and strong, much like the 2013-2014 flu season. In December 2017, 6.6 percent of visits included a flu diagnosis compared to 6.7 percent in December 2013. But unlike January of 2014 when flu cases started to decline, this January we saw the flu in record numbers. Looking at data through January 2018, more than 13 percent of urgent care visits included a flu diagnosis in January—the worst month we've ever recorded and twice the flu diagnoses by percentage from the previous month.

Jan 9

10 Tips for Handling Protected Health Information (PHI) in Your Urgent Care

2018 | Filed in Posts

It’s not likely that these early doctors would have predicted a future in which patient care often relies on energy passing through cords to machines that pump a heart, provide air to the lungs, and keep track of vital information about patients. While the time and the landscape on which medicine is practiced has gone through meteoric changes, the basic principles of doing good and doing no harm still guide the practiced hands of physicians. But in today’s world, these principles expand beyond the scope of hands-on patient care. With the use of technology to keep patient records and health history, medical practitioners are also responsible for keeping protected medical information secure. While healthcare and patient privacy get ever more complicated, training everyone on your urgent care staff about the importance of privacy is key to doing no harm.

Jan 3

Urgent Care Trends to Watch in 2018 - The Year of the Patient

2018 | Filed in Posts

On the urgent care landscape, the forces to drive change often collide with an established healthcare model that pushes back in favor of yesterday’s medicine. During this time of change, patients are increasingly involved in their own wellness and the way they receive care. Patients have more choices, more authority, and more influence as a partner in their own wellness, rather than simply a receiver of care. As active participants in their healthcare decisions, vigorous attention to patient engagement and experience is the most notable trend, making 2108 The Year of the Patient.

Dec 12

How to Make Sure Your Urgent Care is Really Clean

2017 | Filed in Posts

As the weather begins to turn colder and the sounds of coughing, sniffling, and sneezing begin to fill your waiting rooms, many urgent care center operators start to have visions of a rising number of ill patients, along with increased revenue. But providing care to the seasonally afflicted—with noses as red as Rudolph’s and honking like a flock of migrating Canadian geese—may mean more than just breaking out the tissues and the prescription pad for Robitussin with codeine. Cold and flu season accounts for millions of visits to healthcare providers annually. According to the CDC, on average, adults usually get two to three colds per year, while a child might come down with as many as six to 10 by comparison. When you consider that there are more than 200 different viruses that can cause the common cold, it’s really not surprising that so many of us are going through the day with a tissue in one hand and a cellphone in the other. On a yearly basis, there are between 10 to 35 million reported cases of flu throughout the United States; and those are just the ones who actually seek care. The real question is how many of these folks left your urgent care sicker than when they walked in?

Dec 5

7 Must-Have EMR Features When Choosing an Urgent Care Software Solution

2017 | Filed in Posts

The wrong EMR can end up costing clinics time and money—and frustration. Most practices admit to not fully considering their clinic’s needs when analyzing which EMR/PM to choose and, not surprisingly, the inability to meet practice needs is one of the most common reasons many urgent cares are looking for a new solution. In addition, shakeups in the industry based on compliance issues and business model evolution have many on-demand healthcare providers considering a switch. You undoubtedly have a running list of what’s important when choosing an EMR/PM—not only software features, but also how well your goals align with the provider you choose. The following list of must-haves, based on years of helping urgent cares find their best solution, includes both software and service priorities that you need to consider.

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