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Aug 10

How to Assess Urgent Care Workflow for Bottlenecks

2018 | Filed in

Germs. Viruses. Bacteria. They wait around every turn to pounce on unsuspecting hosts, who end up weak, tired, unproductive, and in your waiting room. You wipe out the germs and get your patients feeling great and back on track. In the same way, urgent care clinics are susceptible to germs and viruses of their own that can result in underperformance, wasted time, and increased cost of doing business. But while it’s easy to diagnose and treat patients, determining the bottlenecks in your urgent care and finding the right prescription to fix them is not nearly as simple. Don’t go it alone. Use our three-part Bottleneck Assessment to find those pesky process problems so you can cure them once and for all.

Aug 6

False Claims Penalties: How urgent cares can lower the risk and stay compliant.

2018 | Filed in

Business is booming. Urgent care clinics are becoming a top choice for many patients seeking on-demand medical care and as an alternative to the emergency room. What that means for urgent cares is more patients—and more claims. Processing an increasing number of claims can be a challenge for clinics without a billing service, not only because of the volume, but also because private payers have different policies and guidelines that can be confusing and hard to keep up with. The biggest challenges to compliant billing for urgent cares are ensuring all providers are properly credentialed and that claims involving non-physician care providers are handled and coded properly according to the Federal False Claim Act (FCA)

Jul 24

Lab Reduces Wait Times with Patient Queue Technology

2018 | Filed in

For urgent cares, queue management is becoming the tech du jour. Every clinic wants a way to manage patients efficiently and improve satisfaction with the best technology available and a system that meets their goals. What’s not so common is expanding that technology to include labs and other clinical services. In this DocuTAP case study, you can see for yourself how one lab improved its wait time and improved patient satisfaction using Clockwise.MD’s patient queue.

Jul 23

How Urgent Care Startups Can Compete in the Land of the Giants

2018 | Filed in Posts

In an industry where clinics are consolidating at breakneck speed, hospitals are buying up urgent cares daily, and retail on-demand clinics are popping up on every corner, it’s not surprising that urgent care startups can feel lost in a land of giants. How do you compete? And how do you succeed? Two words: Local marketing. Check out these tips for competing in the land of the giants.

Jun 19

How Does E/M Coding Affect the Financial Health of Your Urgent Care?

2018 | Filed in Posts

Attracting new patients can help you earn more revenue per visit. In addition to plus visits, research verifies that the average reimbursement for per visit for new patients is higher than reimbursement for established patients at every E/M code level. But attracting new patients can be a challenge, especially since going to an urgent care is not something people plan. When they need urgent care, they need it now. Is your marketing effectively drawing in patients when they need urgent care? Use these tips to help you be sure new patients think of you when they need urgent care.

Jun 18

An Analysis of Employer Services in Urgent Care Over Five Years

2018 | Filed in Posts

On-demand healthcare depends on data to inform business decisions, improve care, lower costs, and deliver patient-focused care. In the Urgent Care Quarterly, you get relevant data and articles that support your business and the industry. In our last issue, we explored ICD-10, CPT, and E/M coding trends from 2013-2017, as they relate to urgent care. In this issue, we turn our focus to one of the most popular service lines in urgent care—occupational medicine. We hope the data provided in this issue will give you an overview of how offering employer services can affect an urgent care practice, and the industry as a whole. Most importantly, you’ll see real data from real clinics to help you make smart choices about OccMed and your practice.

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