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May 18

To Keep your Urgent Care Patients, Keep Them Happy with Patient Engagement

2017 | Filed in Posts

In the urgent care industry, relationship marketing is all about making patients feel good about their healthcare choice and giving them a reason to choose your urgent care again. Remember they picked you in the first place. And providing a good urgent care experience means there may be a second appointment. And hopefully, a long-term relationship.

May 8

Happy DocuTAP Customer Appreciation Week

2017 | Filed in Posts, News

Each day during DocuTAP Week, we’ll announce one lucky winner on social media. And that person will get a well-deserved reward for being wonderful. But because all of our customers are pretty wonderful, we’re also going to pick one random clinic from all of our customers each day. The chosen clinics will get a sweet reward to be shared by everyone at their urgent care. #DocuTAPWeek

Apr 27

Big News from DocuTAP and Clockwise

2017 | Filed in Posts

I’m happy to share some really good news. DocuTAP has acquired Clockwise.MD—the leading patient engagement software in the industry. Our mission has always been to deliver a better urgent care experience. Over the last few years we’ve continuously improved our EMR and PM software, partnered with outstanding companies, and built strong relationships with our customers. The time came to take another big step toward better patient engagement. We started to explore new opportunities to expand our patient engagement capabilities.

Apr 27

DocuTAP Announces Acquisition of Clockwise.MD

2017 | Filed in Posts, Press Releases

DocuTAP, one of the nation’s fastest growing healthcare technology companies and provider of electronic medical records (EMR) and practice management (PM) software for urgent care clinics, today announced that it has acquired Clockwise.MD, a patient engagement software provider of online scheduling and wait-time transparency solutions for healthcare organizations. The combination brings together the complementary strengths of both companies to form an industry leader in the on-demand healthcare market. Terms of the transaction were not disclosed.

Apr 21

A Four-Year Analysis of Flu Season: 2017 Data Wrap Up

2017 | Filed in Posts

In our first issue of Urgent Care Quarterly we analyzed urgent care data from the previous four flu seasons to provide some insight into trends and look for actionable data. Using current data through March, this post is an update on how the latest flu season shook out.

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