We’ve got your back.
Your DocuTAP solution is installed and you’ve gone through training. Now what? No worries, we’re still here whenever you need us with a whole team of pros to support you with everything from troubleshooting software issues to using the software.
If it’s critical, we’re on it.
You don’t keep normal hours. Neither do we. With critical, 24/7 support, we’re always on the job to give you even more peace of mind. Connect with our support team in our online Community, and submit digital support requests to receive quick answers to your technical software questions. Track the status of your support ticket day or night.
Remote hosting means one less thing to worry about.
Also, our hosting environment is SSAE16 SOC-1 Type II certified each year—meaning our operation’s internal controls, data, and processes have been audited and affirmed by an outside source (SOC-1). In other words, you’re in good hands.
Current DocuTAP customers can submit and track support tickets on our online Community.