A better
urgent care experience.

Implemented by the Centers for Medicare and Medicaid Services, the Merit-based Incentive Program (MIPS) is a part of the Quality Payment Program (QPP). It has been designed to tie payments to quality and cost-efficient care, drive improvement in care processes and health outcomes, increase the use of healthcare information, and reduce the cost of care. This program has undergone a number of changes since it was first implemented and can be confusing. Learn the top five things you should know about MIPS.

If your patients wanted to wait on a doctor appointment, they probably wouldn’t be at your urgent care. Getting patients in and out efficiently is a key to building your business. But what’s the average wait time for urgent care patients? According to DocuTAP research reported in the Urgent Care Quarterly, that depends on how patients schedule their visit. There can be a significant difference not only in wait time, but in the way patients react to the wait. At every patient touch point, you have an opportunity to streamline the process and prove that your practice understands the need for convenience and the importance of providing an experience focused on patient satisfaction.