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A better
urgent care experience.

We are a tablet-based EMR and PM, revenue cycle service, and a family of people who love efficiency.

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What Others Have to Say

“The entire system from A to Z is awesome. There are a hundred good things to say about DocuTAP. Our staff have seen the RCM improvements and have been able to focus on what they need to. ”

“DocuTAP has helped us to streamline all of our processes, reduce patient visit times, and virtually eliminate all paper from our practice. It has made us a more efficient and profitable business.”

“DocuTAP was the best EMR in the urgent care space—and had the best reputation. That’s why we chose it. With DocuTAP, our efficiency has improved so much we can now offer additional services that we couldn’t before.”

“We fell in love with the people. The staff at DocuTAP is the most amazing staff we have ever worked with. From the front desk, to the clinical staff, to billing, the software is so easy to use. ”

“I know for a fact we were missing charges before. Providers are documenting better, and reaching the correct E/M office visit code.”

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Our Urgent Care Blog

Apr 17

A Positive Response to Negative Reviews About Your Urgent Care

2018 | Filed in Posts

No matter how hard you work to provide the best urgent care experience possible, a negative review is bound to happen at some point. While it’s easy to take this personally, especially as a business owner, it’s important to take a step back, take a breath, and respond professionally and authentically. You may be surprised to learn that some negative reviews can actually help boost business. A single bad review may not have a big effect on your business, but multiple bad reviews, especially when you haven’t responded, can significantly hurt future business. Don’t know the best way to respond? Try our top four tips to make it easier.

Apr 9

Online Scheduling Software for Urgent Care: Which is Right for You?

2018 | Filed in Posts

In the competitive healthcare market, every urgent care needs online presence—beginning with your website and Google listing, and rounded out with social media. But with consumers tapping into tech to get information before making decisions, an online presence isn’t enough. It’s what you do with it that matters. Not only does online appointment booking improve patient satisfaction and the user experience, it also boosts appointment capacity, reduces cost, balances patient volume, and increases productivity. Urgent cares have different software options, and each solution offers unique benefits and weaknesses. Choosing the right one for your medical facility depends on your specific needs.