For urgent care clinics and healthcare providers in general, a backlog in accounts receivable (AR) isn’t unusual. According to a recent report by Urban Institute, one in four nonelderly adults in America have past-due medical bills. Collecting unpaid debt is a burden that has to be carried by someone. Because many clinics run with a very lean staff, hiring a collection agency may be the most efficient and effective way to clean up your AR. A thorough vetting process that includes asking a lot of questions, checking references, and reaching a mutually beneficial payment agreement is essential to a successful partnership.