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Update on Medicare Operations: Telehealth, Claims Processing, and Medicare Administrative Contractors Status During the Shutdown 

In the absence of a federal budget bill or continuing resolution, the government shut down on October 1, 2025, many...

Should Nurse Practitioners Be Allowed to Read X-Rays? Pros, Cons, and the Path Forward

A contentious question is stirring in healthcare: Should nurse practitioners (NPs) and physician assistants (PAs) be allowed to interpret X-rays?...

How AI at the Front Desk Restores Human Connection 

Imagine a patient calling your urgent care clinic — and no one answers. Unfortunately, this isn’t rare. Nearly half of...

September Industry Notes: Upcoming Code Change From the Medicare Bulletin:

For combination tests that are read visually, CPT code 87812 QW will be effective January 1, 2026. Until then, laboratories may bill CPT...

More Coding Advice from Experity RCM Team: Multiple Codes Same Body Area

Something that we see frequently is multiple diagnosis codes related to the same body area being selected and billed on...

The Hidden Cost of Missed Calls in Urgent Care — and How to Fix It

In urgent care, every call matters. Yet many clinics lose patients and revenue every day because calls go unanswered. Research...

Mastering Urgent Care Revenue Cycle Management (RCM) to Maximize Collections

Revenue cycle management (RCM) may not be the most glamorous part of urgent care, but it is one of the...

Coding Advice from Experity RCM Team

We are finding that payers are wanting the symptom code of why they performed the lab, not a definitive diagnosis...

Seasonal Flu Vaccines 2025-2026

Vaccinations are usually billed with two CPT® codes: one for the vaccine and one for the administration of the vaccine....

ICD 10 changes impacting Urgent Care in 2025 

ICD10 has been ever changing since it was first adopted ten years ago. Each year the Centers for Medicare &...

Proven Gains in Revenue, Time, and Care: Forrester’s TEI Study on Experity

Urgent care leaders are facing a growing mandate — deliver efficient, patient-centered care while supporting rapid business growth. To better...

The Rise of the Invisible Tech Stack in Urgent Care

How high-performing clinics are winning by making technology disappear Featured on Dx: The Podcast Urgent care has always operated under...

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