Support & Hosting

We’ve got your back.

Your DocuTAP solution is installed and you’ve gone through training. Now what? No worries, we’re still here whenever you need us with a whole team of pros to support you with everything from troubleshooting software issues to using the software.

If it’s critical, we’re on it.

You don’t keep normal hours. Neither do we. With critical, 24/7 support, we’re always on the job to give you even more peace of mind.

Remote hosting means one less thing to worry about.

Our servers are housed at CoSentry’s state-of-the-art data center, featuring a secure Cisco infrastructure protected with intelligent power, generator backup, biometrics, card access, and more. Also, our hosting environment is SSAE16 SOC-1 Type II certified each year—meaning our operation’s internal controls, data, and processes have been audited and affirmed by an outside source. (Read SOC-1 report.) In other words, you’re in good hands.